How to find a forgotten password on your Samsung Galaxy

How to find a forgotten password on your Samsung Galaxy
How to find a forgotten password on your Samsung Galaxy
Anonim

Find out how to regain access to your password-locked Samsung Galaxy phone or tablet, either by using the site Find My Mobile from Samsung or by performing a factory reset. Unfortunately, it is impossible to recover a forgotten password from your phone or tablet itself in Android Nougat. Also note that a factory reset will erase the data on your Samsung Galaxy.

Steps

Method 1 of 2: Use the Samsung website

Recover a Forgotten Password on Samsung Galaxy Step 1

Step 1. Open the Find My Mobile site in your browser

You can unlock your Samsung Galaxy through this website if you are logged in to your Samsung account on your Galaxy.

If you are not signed in to your Samsung account on your Galaxy, you will need to restore factory settings

Recover a Forgotten Password on Samsung Galaxy Step 2

Step 2. Click CONNECT

It's the blue button in the middle of the page.

If you are already signed in to your account on Find My Mobile, skip this step and the next

Recover a Forgotten Password on Samsung Galaxy Step 3

Step 3. Type in your Samsung credentials

Enter your email address and password, then click LOGIN (SIGN IN).

Recover a Forgotten Password on Samsung Galaxy Step 4

Step 4. Click Unlock my Device

It's on the left of the page.

If you have more than one Samsung Galaxy device, you may need to choose the one you want by clicking its name at the top left of the page and then selecting it from the drop-down menu

Recover a Forgotten Password on Samsung Galaxy Step 5

Step 5. Re-enter your Samsung password if necessary

If prompted, you will need to reenter your Samsung account password. This should unlock your Samsung Galaxy, but you may have to wait a few seconds before the unlock is recognized.

  • Once the screen is unlocked, you should be able to set a new password in the menu Settings.

Method 2 of 2: restore factory settings

Recover a Forgotten Password on Samsung Galaxy Step 6

Step 1. Begin by understanding the process

Resetting your Samsung Galaxy will erase all your files, data, and settings, including your passwords. You will therefore be able to access and use your Samsung Galaxy again, but it will no longer contain any of your old files (such as your photos).

You can recover all the data that was synced with your account once you reconnect to your Samsung Galaxy, after you reset it. If so, your data will be restored automatically

Recover a Forgotten Password on Samsung Galaxy Step 7

Step 2. Long press the power button

It's often found at the top right of the Samsung Galaxy face, or you can find it at the top of some tablets. A menu will appear.

Recover a Forgotten Password on Samsung Galaxy Step 8

Step 3. Tap Restart

It is a small circular green arrow. Your Samsung Galaxy will restart.

  • If you press Switch off, you will be asked to enter the password, so you will need to reboot instead.
Recover a Forgotten Password on Samsung Galaxy Step 9

Step 4. Press three buttons simultaneously

Make a long press on the buttons of Food, Volume increase and Locking. Do this immediately after pressing To restart, and don't release until you get to the screen Restoration, which looks like a white Android logo on a light blue screen.

The lock button is the button that does not change the volume, on the left side of the Galaxy

Recover a Forgotten Password on Samsung Galaxy Step 10

Step 5. Let go of the buttons

Once you get to the recovery screen, release the buttons and wait for the black recovery console to appear. It may take several minutes.

Recover a Forgotten Password on Samsung Galaxy Step 11

Step 6. Select wipe data / factory reset

Push the button Decrease in volume until this option (wipe data / factory reset) is selected (four presses are often sufficient).

Recover a Forgotten Password on Samsung Galaxy Step 12

Step 7. Press the ignition button

This confirms your selection of the option wipe data / factory reset.

Recover a Forgotten Password on Samsung Galaxy Step 13

Step 8. Choose Yes when it appears

Use either the button Volume increase Where Decrease in volume to navigate.

Recover a Forgotten Password on Samsung Galaxy Step 14

Step 9. Press the Power button again

Your Samsung Galaxy will start to reset.

Recover a Forgotten Password on Samsung Galaxy Step 15

Step 10. Restart your device

Once the data in it is erased, you will end up on the Recovery Console screen. Long press the power button to restart it.

From there, you will be able to set up your Samsung Galaxy as a brand new phone or tablet

Advice

  • On some older Samsung Galaxy connected to Gmail, you can reset the password after entering your PIN incorrectly five times by tapping the option Forgot your password at the bottom of the screen, entering your email address and Gmail password, then pressing Log in. It will not work on devices running Android Nougat, like the Samsung Galaxy S8.

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