How to use Slackbot (with pictures)

How to use Slackbot (with pictures)
How to use Slackbot (with pictures)

Slackbot is a chat bot ready to answer all of your questions about using Slack. Not only can Slackbot direct a question and receive a response, you can also use it to set reminders for appointments and deadlines. Channel admins can even schedule Slackbot to respond to specific words or phrases with a personalized message. Learn how to use Slackbot to increase your productivity.


Part 1 of 4: Message Slackbot

Use Slackbot Step 1

Step 1. Open the Slack app

If you have any questions about using the app, you can message Slackbot and get a response. Start by opening Slack on your computer or mobile device.

  • Channel members can't see what you send to Slackbot.
  • Slackbot can only answer questions about Slack.
Use Slackbot Step 2

Step 2. Log into your Slack channel

When prompted, sign in to your group using your username and password. Once connected, you will be redirected to your group's default channel.

Use Slackbot Step 3

Step 3. Click Direct Messages in the left menu bar

This will open a new direct chat window with Slackbot.

  • If you're using a mobile version of Slack, just type

    / dm @Slackbot

    and press Send to start a chat with Slackbot.
Use Slackbot Step 4

Step 4. Type Slackbot in the search box and press Enter

If you are using the desktop version of the app, this action will open a live chat window with Slackbot.

You'll read in the Send message to slackbot input box, which means anything you type in this box will be sent directly to Slackbot

Part 2 of 4: Asking for help

Use Slackbot Step 5

Step 1. Open a direct message on Slackbot

You can ask this robot a question about a feature of the application by sending it a direct message. Slackbot will answer your question with an answer or, at least, with a link to a page that will give you more information.

Use Slackbot Step 6

Step 2. Write a question in the input field and press Enter

The question can relate to any feature of Slack.

  • Write for example, how to import a file? to receive a quick guide and a link with more information.
  • You can also write a phrase or keyword instead of a question. Writing import a file will give the same answer as how to import a file?
  • Slackbot can only answer questions about using Slack.
Use Slackbot Step 7

Step 3. Rephrase your question

If Slack doesn't understand your question, it'll respond with I'm afraid I don't understand. I am sorry ! Find other ways to ask the same question, then give it a try.

For example, writing how to talk to my coworker in private? will confuse the robot, but a phrase like how to send a private message? will provide you with a direct link to a helpful guide

Use Slackbot Step 8

Step 4. Get more help

If you can't get a helpful answer from Slackbot after rephrasing your question, visit the Slack Help database at this link.

Use Slackbot Step 9

Step 5. Close the direct message session with Slackbot

When you have finished asking questions, click on the desired channel name in the left menu (desktop version) or press the down arrow next to @Slackbot and choose Close the conversation (mobile).

Part 3 of 4: set reminders

Use Slackbot Step 10

Step 1. Log in to your Slack group

The command


lets you use Slackbot to set reminders for almost anything. When you set a reminder, you are asking the robot to send you a message at a certain time. Start by opening Slack and logging into your channel.

You can also send reminders to another group member or to an entire channel

Use Slackbot Step 11

Step 2. Join any channel

You can set a reminder from anywhere in Slack using text commands. It doesn't matter which channel you join in this case.

Use Slackbot Step 12

Step 3. Add a new reminder

The command to set a Slack reminder looks like this

/ call back [@ someone or #channel] [what] [when]

, although these items do not need to be in order. You can complete the [when] portion of the / recall command, but only in English for the moment. However, be sure to use quotes to separate your reminder message from the time or date. Here are some examples:

  • / remind me "Make jumps with gaps" on Tuesday at 1:30 pm

  • / remind @natalie "Stop working so hard!" »In 5 minutes

  • / call back # editorial team Jan 14th 2017 at 11:55 am "Conduct conference call"

  • / remind # make free rolls every Tuesday at 8am

    . This command schedules recurring reminders.
Use Slackbot Step 13

Step 4. Manage the incoming callback

When Slackbot notifies you of a reminder, you'll also see a few options at the end of the message.

  • Click or tap Mark as completed if you have completed the task and do not need another reminder.
  • Choose 15 minutes Where 1 hour to tell Slackbot to send you this message again within that time. This is also called defer or defer.
  • Although this option is not listed, you can use the command


    to set your own later period. For example, you can write

    / postpone in 5 minutes

  • Select tomorrow to postpone the message until tomorrow at the same time.
Use Slackbot Step 14

Step 5. Write

/ recall list

to view all your reminders.

You will now see a list of upcoming callbacks, in addition to those that have already occurred or are incomplete. At this point, you will see the option to mark reminders as complete or delete those that are no longer needed.

  • Each reminder, which has not yet been marked as completed, will display a link that allows you to mark it.
  • The use of

    / recall list

    in a chain displays the reminders of this group as well as those which concern you.
Use Slackbot Step 15

Step 6. Set a reminder from a Slack message

You can easily convert any Slack message to a reminder. It works the same as setting reminders using text commands.

  • Place the mouse cursor over the message until the option Other actions (…) Appears in the upper right corner.
  • Select Remind me.
  • Choose a period from the list.

Part 4 of 4: Customize Answers

Use Slackbot Step 16

Step 1. Log into your Slack channel

If you are a channel administrator, you can configure Slackbot to respond to certain words or phrases with specific texts. To get started, open the app on your computer and sign in to your group.

Use Slackbot Step 17

Step 2. Select the name of your group

You will see this in the upper left corner of the application window. This action will bring up a small window.

Use Slackbot Step 18

Step 3. Click Workspace Settings

The page Settings and permissions will open in your default browser.

Use Slackbot Step 19

Step 4. Select Customize from the left menu

You'll see a tabbed website with several customization options for your Slack channel.

Use Slackbot Step 20

Step 5. Choose the Slackbot tab

This is where you can add or remove personalized responses from Slackbot.

Use Slackbot Step 21

Step 6. Add the start phrase in the When someone says field

Understand that whenever someone uses this phrase in Slack, Slackbot will respond to them with your personalized text.

For example, if you type Wi-Fi passwords in this field, you can ask Slackbot to respond with the password

Use Slackbot Step 22

Step 7. Add the response in the Slackbot will respond field

If someone in your channel writes the trigger word or phrase, Slackbot will provide the response you put in this section. When you are done, the changes will be automatically saved.

If, for example, you typed Wi-Fi password in the previous section, you could write something like this If you are looking for the desktop Wi-Fi password, here it is: g0t3Am

Use Slackbot Step 23

Step 8. Click + Add New Response

This action will allow you to add another personalized response. You can now create another response in the same way or you can come back to it later if the need arises. Otherwise, you can close the window.


  • Reminders sent to an entire chain cannot be postponed.
  • Slack does not allow users to create repeat reminders for other members of a group.

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