How to Reset Outlook on PC or Mac

How to Reset Outlook on PC or Mac
How to Reset Outlook on PC or Mac
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Whether you are on Windows or macOS, it is possible to reset Microsoft Outlook settings to return the program to its original state. The easiest way to do this is to create a new profile and set it as the default profile.

Steps

Method 1 of 2: Reset Outlook on Windows

Reset Outlook on PC or Mac Step 1

Step 1. Open the search bar

Click on the magnifying glass or the circle on the right of the menu To start up.

Reset Outlook on PC or Mac Step 2

Step 2. Find the Control Panel

Type control panel in the search bar. A list of results will then be displayed.

Reset Outlook on PC or Mac Step 3

Step 3. Click Control Panel

This will redirect you to the Windows Control Panel.

Reset Outlook on PC or Mac Step 4

Step 4. Find Outlook

Type mail in the Control Panel search bar. It is located at the top right of the window.

Reset Outlook on PC or Mac Step 5

Step 5. Click Mail (Microsoft Outlook 2016)

The version number may be different on your computer.

Reset Outlook on PC or Mac Step 6

Step 6. Click Show Profiles

The button is located under the heading Profiles.

Reset Outlook on PC or Mac Step 7

Step 7. Click Add

This is the first button in the list Profiles.

Reset Outlook on PC or Mac Step 8

Step 8. Name the profile

Enter a name for the new profile, then click OK. The name of the profile will appear in the field Profile name.

Reset Outlook on PC or Mac Step 9

Step 9. Enter your information

Fill in your account details, then click Next. You must enter the username and password you use to connect to your mail server. Outlook will then try to connect to the server.

Reset Outlook on PC or Mac Step 10

Step 10. Validate the modification

If prompted, enter your Windows password, then click OK. If you don't see this option, go to the next step.

Reset Outlook on PC or Mac Step 11

Step 11. Click Finish

The button is located at the bottom of the window. This will save your new profile.

Reset Outlook on PC or Mac Step 12

Step 12. Select the profile

Click Always use this profile, and then select the new profile. Outlook will open by default with the new blank profile.

Reset Outlook on PC or Mac Step 13

Step 13. Click OK

Your settings are now saved. When you open Outlook, you will see that all settings have been reset. Your email and calendar will synchronize with the server and you will be able to access your messages.

Method 2 of 2: Reset Outlook in macOS

Reset Outlook on PC or Mac Step 14

Step 1. Open Finder

Macfinder2

It is the first icon on the Dock.

To reset Outlook settings in macOS, you will need to create a new profile

Reset Outlook on PC or Mac Step 15

Step 2. Open the Applications folder

Double click on the Applications folder. The list of programs installed on your computer will then be displayed.

Reset Outlook on PC or Mac Step 16

Step 3. Open the menu

Press Ctrl and click Microsoft Outlook to display the menu.

Reset Outlook on PC or Mac Step 17

Step 4. Click Show Package Contents

Other folders will be displayed.

Reset Outlook on PC or Mac Step 18

Step 5. Double-click on Content

Reset Outlook on PC or Mac Step 19

Step 6. Double-click on Shared Support

Reset Outlook on PC or Mac Step 20

Step 7. Double-click Outlook Profile Manager

Reset Outlook on PC or Mac Step 21

Step 8. Click + Create New Profile

Reset Outlook on PC or Mac Step 22

Step 9. Name the profile

Enter a name for the new profile, and then click OK. This is usually your first and last name.

Reset Outlook on PC or Mac Step 23

Step 10. Select the profile

After creating your new profile, click once to select it.

Reset Outlook on PC or Mac Step 24

Step 11. Set the default profile

Click Set Default Profile and select Set Default. Now that you have a new profile outlook will be blank. You will need to link your account to this profile to be able to use it.

Reset Outlook on PC or Mac Step 25

Step 12. Open Outlook

Launch Outlook, then click the Tools menu. The button is at the top of the screen.

Reset Outlook on PC or Mac Step 26

Step 13. Click Accounts

Reset Outlook on PC or Mac Step 27

Step 14. Configure your account

Add your email account. The necessary steps will vary depending on your email provider. To be sure to configure it correctly, ask your access provider for your login details.

  • After creating your account, click on Always allow when prompted to synchronize your messages and calendar with the server.

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