How to fix Google Chrome (with pictures)

How to fix Google Chrome (with pictures)
How to fix Google Chrome (with pictures)
Anonim

It is possible to learn how to fix some of the most common Google Chrome browser errors as well as how to uninstall and reinstall it on both computer and iPhone. Most of the errors you can run into come from outdated versions of Chrome or from too much programs or data in the browser.

Steps

Part 1 of 9: doing basic repairs

Repair Google Chrome Step 1

Step 1. Restart the computer

Especially if it's been on for several days, you might be able to make Google Chrome run faster and with fewer errors by restarting your computer.

Repair Google Chrome Step 2

Step 2. Check your Internet connection

If your router is not performing well or if your computer is not connecting to the network properly, you are going to notice slow load times and page errors. You can usually fix Wi-Fi issues by getting closer to the router or closing apps that are running in the background and using a lot of bandwidth (eg Netflix).

Repair Google Chrome Step 3

Step 3. Make sure your computer supports Google Chrome

The browser needs the following features:

  • Windows: Windows 7 or higher
  • Mac: Mac OS X 10.9 or higher
Repair Google Chrome Step 4

Step 4. Scan the computer with your antivirus

If Chrome is showing weird pages or if your homepage has recently changed without you doing anything, you may have a virus on your computer. A computer scan will allow you to eliminate it.

Part 2 of 9: Update Google Chrome

Repair Google Chrome Step 5

Step 1. Open Google Chrome

If you can't open it, you need to uninstall it from your Windows, Mac, or iPhone computer.

Repair Google Chrome Step 6

Step 2. Click ⋮

You will find the button at the top right of the window. A drop-down menu will appear.

Repair Google Chrome Step 7

Step 3. Choose Help

You'll find this option near the bottom of the drop-down menu. A window will appear near the drop-down menu.

Repair Google Chrome Step 8

Step 4. Click About Google Chrome

You will find it in the window that opened. This should take you to the update page. If there is an update available for Google Chrome, it should install automatically.

  • You will be asked to restart it by clicking on Restart Chrome after the update.

Part 3 of 9: close unresponsive tabs

Repair Google Chrome Step 9

Step 1. Click ⋮

You will see it at the top right of the window. A drop-down menu should appear.

Repair Google Chrome Step 10

Step 2. Choose More Tools

This option is near the bottom of the drop-down menu. You should then see a window that opens near the menu.

Repair Google Chrome Step 11

Step 3. Click Task Manager

You will see it in the window that opened. It is that of the task manager.

Repair Google Chrome Step 12

Step 4. Choose the tabs to close

Click on one of them to select it or hold Ctrl (on Windows) or ⌘ Command (on Mac) while clicking on the different tabs you want to close.

Repair Google Chrome Step 13

Step 5. Select End Process

It's a blue button at the bottom right of the window. This will immediately close the tabs.

Part 4 of 9: Disable Extensions

Repair Google Chrome Step 14

Step 1. Click ⋮

This option is in the top right corner. A drop-down menu should appear.

Repair Google Chrome Step 15

Step 2. Choose More Tools

You'll find this option at the bottom of the drop-down menu.

Repair Google Chrome Step 16

Step 3. Click Extensions

This option is in the same menu. This will open a tab with the list of extensions installed on Chrome.

Repair Google Chrome Step 17

Step 4. Find one to deactivate

Usually, the problems with Chrome come from extensions that have just been added to it, which is why you need to find one that has been installed in the last few days.

Chrome could also become unstable if you install too many extensions at once, so you should consider disabling the less useful ones

Repair Google Chrome Step 18

Step 5. Uncheck the Enable box next to the extension

This will prevent it from working. You will have to repeat this action for all the extensions you want to uninstall.

You can also delete an extension by clicking on the trash can icon before confirming when the window appears

Part 5 of 9: Clear cookies and history

Repair Google Chrome Step 19

Step 1. Click ⋮

You'll find it at the top right of the browser window. This will bring up a drop-down menu.

Repair Google Chrome Step 20

Step 2. Select Settings

This option is near the bottom of the drop-down menu. The settings page will open.

Repair Google Chrome Step 21

Step 3. Scroll down and click on Advanced

You will find it at the very bottom of the page. You will find more options in the "Advanced" menu.

Repair Google Chrome Step 22

Step 4. Click Clear browsing data

You will find this option towards the bottom of the “Privacy and security” option group.

Repair Google Chrome Step 23

Step 5. Make sure all the boxes are checked

Check all the boxes in the window to make sure all options are selected.

Repair Google Chrome Step 24

Step 6. Click Remove Following Items

You will see it near the top of the window.

Repair Google Chrome Step 25

Step 7. Select From Beginning

This option erases all data, not just last week, yesterday, etc.

Repair Google Chrome Step 26

Step 8. Click Delete All Browsing Data

It's a blue button at the bottom of the window. This will clear history, cookies, passwords and other data.

Part 6 of 9: reset Chrome

Repair Google Chrome Step 27

Step 1. Click ⋮

You will see the button at the top right of the window. A drop-down menu should appear.

Repair Google Chrome Step 28

Step 2. Choose Settings

You'll see it at the bottom of the drop-down menu.

Repair Google Chrome Step 29

Step 3. Scroll down and click on Advanced

The option is at the bottom of the page. You will see more options appear at this time.

Repair Google Chrome Step 30

Step 4. Scroll down and click on Reset

You will see it at the bottom of the page.

Repair Google Chrome Step 31

Step 5. Choose Reset once the button appears

This will reset all Google Chrome settings to zero. Your saved data, favorites, extensions and settings will be erased and reset.

If that doesn't fix the problem on your computer, you'll need to uninstall and reinstall Google Chrome

Part 7 of 9: Uninstall and Reinstall Chrome on Windows

Repair Google Chrome Step 32

Step 1. Open the Start menu

Windowsstart

Click on the Windows logo at the bottom left of the screen.

Repair Google Chrome Step 33

Step 2. Open settings

Windowssettings

Click on the gear icon in the lower left corner of the Start menu.

Repair Google Chrome Step 34

Step 3. Select Applications

This option can be found on the settings page.

Repair Google Chrome Step 35

Step 4. Click Applications and Features

It's a tab on the left of the page.

Repair Google Chrome Step 36

Step 5. Go down and click on Chrome

You should find it in the part of applications that start with the letter "G". This should open a menu under the Chrome icon.

Repair Google Chrome Step 37

Step 6. Click Uninstall

You will see it under the heading of Google Chrome.

Repair Google Chrome Step 38

Step 7. Choose Uninstall when available

This will remove Google Chrome from your computer.

Repair Google Chrome Step 39

Step 8. Go to the Google Chrome download page

You will have to do this through another browser, for example Microsoft Edge or Firefox.

Repair Google Chrome Step 40

Step 9. Click Download Chrome

It's a blue button in the middle of the page.

Repair Google Chrome Step 41

Step 10. Select Agree and Install

The button is located at the bottom of the window that has appeared. The download of Chrome will begin.

Repair Google Chrome Step 42

Step 11. Double-click the installer file

You will find it in the default download folder of the browser you used (for example the "Downloads" or "Desktop" folder).

Repair Google Chrome Step 43

Step 12. Choose Yes when available

This will start the installation of Chrome.

Repair Google Chrome Step 44

Step 13. Wait for Chrome to install

It should take about a minute. Once the installation is complete, a new Chrome window will open.

Part 8 of 9: Uninstall and Reinstall Chrome on a Mac

Repair Google Chrome Step 45

Step 1. Open Finder

Click the blue face icon in your Mac's dock.

Repair Google Chrome Step 46

Step 2. Select Go

This option is at the top of the screen. A drop-down menu should appear.

Repair Google Chrome Step 47

Step 3. Click Applications

You'll see it at the bottom of the drop-down menu.

Repair Google Chrome Step 48

Step 4. Find Chrome and select it

You will see the icon in that folder. Once you see it, click on it to select it.

Repair Google Chrome Step 49

Step 5. Choose Edit

The option appears in the top left corner of the screen. Clicking on it will bring up a drop-down menu.

Repair Google Chrome Step 50

Step 6. Select Remove

You will see it in the middle of the menu.

Repair Google Chrome Step 51

Step 7. Click and hold the trash can icon

You will find the recycle bin in your Mac's dock. By keeping the mouse pressed on it, you will open a drop-down menu.

Repair Google Chrome Step 52

Step 8. Click Empty Trash

The option is in the menu that opened.

Repair Google Chrome Step 53

Step 9. Click Empty Trash

This will permanently delete the contents of the Recycle Bin, including Google Chrome.

Repair Google Chrome Step 54

Step 10. Go to the Google Chrome download page

You are going to need another browser like Safari or Firefox.

Repair Google Chrome Step 55

Step 11. Click Download Chrome

It's a blue button in the middle of the window.

Repair Google Chrome Step 56

Step 12. Click Accept and Install

This option is at the bottom of the window that opened. The download should begin.

Repair Google Chrome Step 57

Step 13. Double-click on the DMG file

You will see it in the folder where your downloads are saved (for example the “Downloads” folder).

Repair Google Chrome Step 58

Step 14. Drag the Chrome icon into the applications

This will install it on your Mac.

If prompted, you must enter your Mac password before continuing

Part 9 of 9: Uninstall and Reinstall Chrome on iPhone

Repair Google Chrome Step 59

Step 1. Keep the icon pressed

It is a red, green, yellow and blue ball on a white background. You should see the icon shake.

Repair Google Chrome Step 60

Step 2. Tap X

You will see the cross at the top left of the icon.

Repair Google Chrome Step 61

Step 3. Choose Remove When Available

This will remove Google Chrome from your iPhone.

Repair Google Chrome Step 62

Step 4. Open the App Store

Iphoneappstoreicon

It's a blue app with a white "A" on it.

Repair Google Chrome Step 63

Step 5. Tap Search

This tab is located at the bottom right of the screen.

Repair Google Chrome Step 64

Step 6. Select the search bar

It's a gray bar near the top of the screen where it says “App Store”.

Repair Google Chrome Step 65

Step 7. Type google chrome

Repair Google Chrome Step 66

Step 8. Press Search

It's a blue button at the bottom right of the screen. This will launch a search to find Google Chrome.

Repair Google Chrome Step 67

Step 9. Tap Get

It's a button to the right of the icon.

Repair Google Chrome Step 68

Step 10. Enter your password

You can also use Touch ID or Face ID if your iPhone allows it.

Repair Google Chrome Step 69

Step 11. Wait for Chrome to download

Once finished, you will be able to open it and use it as usual.

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