If a popup window pops up out of nowhere while you are surfing the internet, you can usually close it by clicking on the cross at the top right. But what should you do if there is no cross? Find a link or button that says something like "close" or "no thanks". If you have already tried and if the window still does not close, you will have to close the tab or window in which the site is located. There are several ways to find the cross to close the popup, close a recalcitrant tab or window, or disable popup windows on your computer and phone.
Method 1 of 6: Find the button to close the window
Step 1. Look for a small cross at the top right
Some ads are especially strong at hiding the close button or link in images, so you might not see it at first.
- It's going to be even harder to see it on devices with a small screen.
- If you see a message that says "Don't show me alerts for this page again" (or something similar), check the box next to it. This should prevent new popup windows from opening.
Step 2. Find another link or button
Try to find something that says "quit", "exit", "close" or "no thanks". If you don't see a cross in the window, there may be a link somewhere else in the window.
Try not to click anywhere else on the popup. If you clicked anywhere on the advertisement, you could be redirected to a site harmful to your computer
Step 3. Click on the edge of the window
Try to click where the close button is supposed to be. If one of the images in the window did not load, your browser should replace it with a square at the location of the image in question. Try to click on this square to close the window.
Step 4. Close the tab or window
If there is no button or link or if you click on a cross that does not close the window, try to Close_the_tab_or_the_window to close the tab or the window.
Method 2 of 6: Close the tab or window
Step 1. Close the tab
If you are on Android or iOS and Find_the_bouton_to_close_the_window if you cannot find the button, you will have to close the tab or the window in which the popup appeared. If you close only one tab, it shouldn't affect the others.
- On iOS: tap the tab icon at the bottom right on Safari. When the tab appears, drag the one where the window is open to the left.
- On Android: press the square button at the bottom right of the screen, then drag the tab containing the popup to the left or right.
- For browsers on Mac and Windows: click on the cross on the tab.
Step 2. Press Ctrl + W (Windows) or Ctrl + W (Mac).
These keyboard shortcuts should help you close the tab that is open on your browser at the moment.
Step 3. Press ⇧ Shift + Esc (for Chrome on Windows or Mac)
Then select the tab that contains the popup, then click on Complete the process. If you're using Chrome on your computer and the tab doesn't want to close, the built-in task manager might help you fix this problem.
Step 4. Force close the browser
If you can't close the tab, you will have to close the browser. You are going to lose everything you were working on in the other tabs, which is why you should only do this as a last resort.
- For Windows: press Ctrl + ⇧ Shift + Esc, select the browser and click Complete the task.
- For Mac: press ⌘ Command + ⌥ Option + Esc, select the browser and click Force close.
- For Android: Tap the square button at the bottom right of the screen, then drag all browser windows off the screen.
- For iPhone: Double-tap the home button (if you're using an iPhone 6s, you can tap the left side of the screen), then drag all browser windows off the screen.
Method 3 of 6: Block popup windows in Chrome (mobile)
Step 1. Click on the ⋮ menu
Chrome offers built-in functions to block popups. Sometimes rare popups can escape it, but most of the time this feature is very safe.
Step 2. Select Settings
Step 3. Select Site Settings
- This option is called Content setting on iOS.
Step 4. Click Popups
- This option is called Block popups on iOS.
Step 5. Set the slider to the "active" position
This option should be enabled by default, but you may have accidentally disabled it. If you turn it on now, you shouldn't have any issues with popups in the future.
Method 4 of 6: Block popups in Chrome (computer)
Step 1. Click on the ≡ or ⋮ menu
Select Settings. If you are using Chrome on Windows or Mac, you can block popup windows simply by changing the settings.
Step 2. Click Show advanced settings
Step 3. Click Content Settings (in the Privacy section)
Step 4. Select Do not let this site show popup windows (recommended)
Method 5 of 6: Block popups on Safari (iOS)
Step 1. Open settings
Safari has a built-in popup blocker that should prevent most of them from showing on your phone or tablet.
Step 2. Select Safari
Step 3. Activate the popup blocker function
Method 6 of 6: Block popups in Safari (Mac)
Step 1. Open Safari and click Preferences
You can avoid popup windows on your Mac by making a quick change in configuring browser settings.
Step 2. Click Security
Step 3. Select the Block popup windows check box
- If you accidentally click on the advertisement in the popup window, immediately close the site. You should also scan your computer for viruses in this kind of situation to make sure nothing has been installed on your computer without your permission.
- Install an ad blocker on your browser. You can get rid of intrusive ads along with popup windows. For example, try installing Adblock or uBlock.
- Do not click on links that take you to unknown sites.
- Try to do your best not to click on any popups that appear. They could redirect you to sites that will infect your computer.